HostGator: Value Priced Hosting for Smaller Websites
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HostGator specializes in hosting small business websites with cheap hosting packages, WordPress cloud plans, great customer support, and speedy technology. They’ve even got their own website builder, called Gator.
Read on for our expert and user reviews that answer the most important question: Is HostGator right for your website?
HostGator is one of the best options for hosting smaller websites. Specializing in hosting for individuals and small business, HostGator provides what you need without a lot of the frills.
HostGator generally offers lower prices than its competitors, but that doesn’t mean that their plans are bare-bones. They offer more than enough features for most users and provide powerful hosting infrastructure.
Their hosting plans range from user-friendly shared and cloud hosting to virtual private servers (VPSs) for more advanced users.
HostGator Quick Overview
Here we’ve put together the most important information about hosting with HostGator so you can use it to compare with other hosts.
|24/7 Customer Support||HostGator is focused on providing highly-available customer support at all hours of the day via phone, live chat, and email.|
|Long Guarantee Period||With a, 45-day money-back guarantee, they are confident you’ll be happy with their services. (Most companies offer 30-day guarantees.)|
|Fast WordPress||Offering super-fast WordPress cloud hosting that is 2.5x faster than traditional shared web hosting.|
Good Uptime and Response Time
Let’s look at the last 6 months of uptime and response time, as measured by Pingdom.com. Although this represents one test site, it should provide a good idea of how robust HostGator servers are.
- Downtime: 9 minutes
- Outages: 2
- Uptime: 99.996%.
Within 30 days of opening a shared hosting account, HostGator will transfer one website for free to your new domain.
They will also transfer one full cPanel which includes all domains, email accounts, and settings. VPS plans are eligible for unlimited transfers.
HostGator provides the latest cPanel Control Panel. They have customized it to make it more user-friendly. (More in-depth coverage of HostGator’s cPanel implementation below.)
HostGator has datacenters in Houston, Texas and Provo, Utah. They do not allow you to choose which datacenter houses your servers.
Money-Back Guarantee or Trial Period
Cancel your plan for a full refund within your first 45 days by contacting HostGator. HostGator beats many other hosting companies’ 30-day satisfaction guarantees.
How to Get HostGator’s Money-Back Guarantee
Although no hosting company wants to lose business, HostGator is more transparent than most about the process of getting your money back.
If you’re not satisfied before the promised 45 days are up, here is how to claim it:
- Use their online cancellation form (noted in your Terms of Service) to request cancellation.
- After about 48 hours, you’ll get a confirmation email that you must reply back to.
- Your refund can take up to 15 days to process.
You can also find this information by doing a search for “guarantee” on their Support page.
$2.75/month when you sign up for 36 months.